Privacy Policy
At DigiWeb247, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services. By accessing our website, you agree to the terms outlined in this policy. Please read it carefully.
1. Information We Collect
We collect information you provide directly to us, as well as data gathered automatically when you use our website. This may include:
- Personal identification information such as your name, email address, and phone number when you fill out a contact form or request a quote.
- Technical data including your IP address, browser type, device information, and pages visited on our website.
- Usage data such as how you interact with our website, which pages you visit, and how long you spend on each page.
- Communication data including any messages or enquiries you send us through our website or via email.
2. How We Use Your Information
We use the information we collect to provide and improve our services, communicate with you, and ensure our website operates effectively. Specifically, we use your data to:
- Respond to your enquiries, quote requests, and messages in a timely and professional manner.
- Deliver the services you have requested and manage your account or project with us.
- Send you relevant updates, newsletters, or promotional content — only where you have given us permission to do so.
- Analyse website traffic and user behaviour to improve our website’s performance and user experience.
- Comply with any legal obligations we are subject to as a business operating in the UAE.
3. How We Store and Protect Your Data
We take the security of your personal information seriously. All data is stored on secure servers and protected using industry-standard encryption and security measures. We limit access to your personal data to only those employees and partners who need it to deliver our services. We retain your data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
4. Sharing Your Information
DigiWeb247 does not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:
- With trusted third-party service providers who assist us in operating our website or delivering our services, subject to strict confidentiality agreements.
- When required by law, regulation, or legal process, or to protect the rights and safety of DigiWeb247 or others.
- In the event of a business merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device that help us understand how you use our website and improve its functionality. You can control or disable cookies through your browser settings. Please note that disabling cookies may affect some features of our website.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of those sites. We encourage you to review the privacy policy of any third-party website you visit through a link on our site.
7. Your Rights
You have the right to access, update, or request deletion of the personal information we hold about you. If you would like to exercise any of these rights, or if you have any questions about how we handle your data, please contact us using the details below. We will respond to all requests within a reasonable timeframe.
8. Children’s Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately and we will take steps to remove that information.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised ‘Last Updated’ date. We encourage you to review this policy periodically to stay informed about how we protect your information.