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Terms & Conditions

Welcome to DigiWeb247. These Terms and Conditions govern your use of our website and services provided by DigiWeb247, based in Dubai, United Arab Emirates. By accessing our website or engaging our services, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree, please do not use our website or services.

1. Our Services

DigiWeb247 provides digital services including web design, web development, SEO optimization, social media marketing, content writing, graphic design, and branding. The scope of each project or engagement is agreed upon in writing before work begins. We reserve the right to modify, suspend, or discontinue any service at any time with reasonable notice provided to affected clients.

2. Use of Our Website

  • You agree to use our website for lawful purposes only and in a manner that does not infringe the rights of others.
  • You must not attempt to gain unauthorized access to any part of our website, servers, or systems connected to our site.
  • You must not use our website to transmit any harmful, offensive, or fraudulent content of any kind.
  • Any personal information you provide through our website must be accurate, current, and complete to the best of your knowledge.

3. Payments & Pricing

  • All prices for our services are agreed upon in a written proposal or contract before work commences.
  • Payment terms are outlined in each individual project agreement. Unless otherwise stated, payment is required before project delivery.
  • We reserve the right to adjust our pricing at any time. Any changes will not affect projects already under a signed agreement.
  • We use secure third-party payment gateways. DigiWeb247 is not responsible for any errors or issues caused by those third-party payment processors.

4. Intellectual Property

All content, trademarks, logos, graphics, and materials displayed on our website are the property of DigiWeb247 or are used with permission from their respective owners. You may not copy, reproduce, distribute, or create derivative works from any content on our website without our prior written consent. Upon full payment for a project, the agreed deliverables and their associated intellectual property rights are transferred to the client as specified in the project agreement.

5. Cancellations & Refunds

  • Clients may cancel a project at any time by providing written notice. Work completed up to the point of cancellation will be invoiced accordingly.
  • Refunds are considered on a case-by-case basis. We are committed to client satisfaction and will work with you to resolve any issues before processing a refund.
  • Deposits paid to commence a project are non-refundable once work has begun, unless DigiWeb247 is unable to fulfil its obligations.
  • Ongoing service subscriptions may be cancelled at any time. No partial refunds will be issued for the current billing period.

6. Confidentiality

Both parties agree to keep all confidential information shared during the course of a project strictly private. DigiWeb247 will not disclose any client information, business data, or project details to third parties without written consent, except where required by law. Clients are similarly expected to keep any proprietary processes, pricing, or internal communications from DigiWeb247 confidential.

7. Limitation of Liability

DigiWeb247 shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or services, including but not limited to loss of profits, data, or business opportunities. Our maximum liability in any circumstance is limited to the total amount paid by the client for the specific service giving rise to the claim.

8. Third-Party Services & Links

Our website and services may include links to, or integration with, third-party platforms, tools, or websites. DigiWeb247 is not responsible for the content, availability, or practices of any third-party services. We encourage you to review the terms and privacy policies of any third-party services you use in connection with our work.

9. Privacy

Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal data. By using our services, you consent to the practices described in our Privacy Policy.

10. Changes to These Terms

DigiWeb247 reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with a revised ‘Last Updated’ date. Your continued use of our website or services after any changes have been posted constitutes your acceptance of the revised terms. We encourage you to review these terms periodically.

11. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE. Both parties agree to attempt to resolve any disputes amicably before pursuing formal legal proceedings.